Event & Refund Policy

APGA Research Foundation (RF) Event & Refund Policies

RF Event Policies

RF Events include but are not limited to Board meetings, conferences, workshops, webinars, and committee, subcommittee, and task group meetings.  The below policies apply to all Participants in RF Events, which includes but is not limited to registrants, speakers, exhibitors, staff, guests, hospitality/venue staff, and vendors.  Participation constitutes agreement to comply with these policies. 
 
You must have an apga.org or apgarf.org user account to register for any RF event. Some events may have additional restrictions (e.g., open to RF contributors only).  

Meeting and Event Recording 

  • Recording of all RF Events is strictly prohibited unless prior authorization has been granted by RF’s President & CEO.
  • This prohibition includes the use of artificial intelligence (AI) “meeting bots” that may record, transcribe, and/or summarize virtual meetings for users.
  • If an RF Event is to be recorded, RF will make Participants aware of the recording before the Event begins.

Code of Conduct 

  • RF strives to foster a culture of inclusiveness, and RF meetings are intended to reflect this culture while providing our contributors and other Event Participants the opportunity to exchange ideas and information in order to better serve the public gas community.  To maintain this environment of respect and consideration, harassment, discrimination, and violence of any kind is strictly prohibited.
  • Those found in violation of this code may be asked to leave the RF Event without refund and may not be permitted to participate in future RF Events, at the discretion of RF.
  • Suspected violations of this code or other Event policies should be reported to the RF President & CEO, RF Chief Operating Officer, and RF Board Chair.

Antitrust

  • RF and its contributors are committed to complying with all applicable antitrust laws.
  • Accordingly, APGA’s antitrust guidelines are in effect for the duration of all RF events, and all Participants must abide by these guidelines.
  • Please report any antitrust concerns promptly to RF staff.

Image Release

  • By registering for and/or attending an RF event, you are indicating your consent to be filmed and/or photographed and to the use of your image, without payment of any kind, for use in program(s) and for other promotional/editorial activities of RF for future use in any and all media, now known or hereafter created.

Information Disclosure

  • By registering for an RF event, you understand that your contact information may be provided to the event exhibitors or sponsors, upon request, as a benefit of their participation.  This information may be used by exhibitors or sponsors to provide Participants with information about their products and services.
  • Please see our Privacy Policy for more at www.apgarf.org/privacy-policy.

Attendee Waiver and Release of Liability

  • By registering for and/or attending an RF event, you voluntarily assume all risks and accept sole responsibility for any injury (including, but not limited to, personal injury, disability, and death), illness, damage, loss, claim, liability, cost and/or expense (collectively, “Claim(s)”), of any kind, that you (and/or your guests, relatives, contacts, or others) may incur in connection with your travel to (or from) or attendance of the event, except to the extent the Claim is directly caused by RF’s gross negligence or reckless or intentional misconduct.
  • TO THE FULLEST EXTENT PERMITTED BY LAW, YOU HEREBY IRREVOCABLY RELEASE, DISCHARGE, AND COVENANT TO HOLD HARMLESS AND NOT TO SUE RF, ITS RESPECTIVE EMPLOYEES, AGENTS, REPRESENTATIVES, CONTRACTORS AND AFFILIATES, OF AND FROM ANY SUCH CLAIM(S) (WHETHER BASED ON NEGLIGENCE OR ANY OTHER GROUNDS) ARISING OUT OF OR RELATING TO YOUR (AND/OR YOUR GUEST(S)’) TRAVEL OR ATTENDANCE IN CONNECTION WITH THE EVENT, EXCEPT TO THE EXTENT THE INJURY, ILLNESS, DAMAGE, LOSS, LIABILITY, COST AND/OR EXPENSE WAS DIRECTLY CAUSED BY RF’s GROSS NEGLIGENCE OR RECKLESS OR INTENTIONAL MISCONDUCT.
  • If RF changes an event’s location and/or dates, this waiver and release will also apply regarding any event thus modified.

American Public Gas Association (APGA) and RF Security and Integrity Foundation (SIF)

Event Refund & Room Block Policies

  • A request for a refund of a conference or workshop registration up to seven calendar days before the event will be refunded 100%.
  • A request for a refund within seven calendar days of a conference or workshop will be denied except for limited circumstances (e.g. unexpected medical event or death).
  • A request for a refund after the event due to a no-show will be denied.
  • RF encourages all exhibitors and attendees to make their room reservations directly with the meeting hotels listed. They are the only authorized agents we have appointed and RF does not contract with third-parties to sell you hotel rooms. If you have any questions or need further information, please contact our office at 202-464-2742.