Friday, April 14, 2017 is the effective date of the Pipeline and Hazardous Materials Safety Administration (PHMSA) final rule mandating installation of excess flow valves (EFV) on new and replaced service lines to multifamily residential and small commercial customers. Effective April 14, utilities will be required to install an EFV on new and replaced service lines to multifamily residential and commercial customers if the meter capacity on the service line is 1,000 cubic feet per hour (cfh) or less, install a manually-operated valve if the meter capacity on a new or replaced service line exceeds 1,000 cfh and notify existing customers about EFVs and install an EFV on existing service lines if the customer so requests.
The rule will require utilities to provide written or electronic notification to customers of their right to request the installation of an EFV. Electronic notification can include emails, website postings, and e-billing notices. Written notice can include bill stuffers. The notification must include an explanation of the potential safety benefits that may be derived from installing an EFV and a description of EFV installation and replacement costs. If a customer requests to have an EFV installed, the utility must install an EFV at a mutually agreeable date. The APGA Operations and Safety Committee has developed sample EFV customer notification notices to assist members in developing their own notifications.
APGA held a webinar on the Excess Flow Valve Rule on March 8. APGA members can view it here.
To view and download a Word version of a sample EFV customer notification document, click here.